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ABOUT US

What you should know about our company:

  • HFCSI was founded in 2006 in Los Angeles, California and operates in the U.S., Europe, Asia, and Australia
  • Our team members have Graduate level training in HF psychology, engineering and advanced research methods
  • To date, we have conducted usability testing with a total of 3,000+ users world-wide…and counting!
  • We cover HF/Usability needs in all phases of medical product development
  • Our specialists can integrate seamlessly with your cross functional teams
  • HFCSI adapts to tightening deadlines or changing requirements
  • Our team maintains high standards of quality, service and on-time delivery
  • We have a proven 15 year track record of successful performance

Our Core Team

  • Mike Kasamanian

    President

    Mike Kasamanian

    President

    Mike Kasamanian is President at HFCSI and provides expertise in the areas of Human Factors and Technology application. He holds a M.A. degree in Human Factors Applied Psychology and is a certified Quality Function Deployment (QFD) Green Belt. He is an active member of the Human Factors and Ergonomics Society (HFES) and the Association for the Advancement of Medical Instrumentation (AAMI). Mike's expertise includes the following domains: Voice-of-Customer research, User Requirements, Wireframing, Hardware User Interface Design, Rapid Prototyping of Electromechanical devices, FDA verification/validation testing, K-12 instruction, Field Robotics, Multimedia Systems, Acoustic Analysis, and project management.
  • Zachary Chesler

    Managing Director

    Zachary Chesler

    Managing Director

    Zachary Chesler is Managing Director at HFCSI and has over fifteen years experience as a user experience designer and usability researcher. As a specialist in this field, he has worked on projects across several industries including medical/healthcare, training/education, automotive, entertainment, energy management, and digital publishing. Since 2010, Zachary's primary focus has been in the healthcare space, with a specialization in the design and evaluation of medical devices, software, and mobile apps. Zachary earned his Bachelor's degree from University of California, Santa Barbara and a Master's Degree in Human Factors Applied Psychology from California State University, Northridge.
  • Wei-Ting Xie

    Sr. Human Factors Manager

    Wei-Ting Xie

    Sr. Human Factors Manager

    Wei-Ting Xie is Senior Human Factors Manager at HFCSI and has over 10 years of experience in medical Human Factors. She has expertise in leading and designing human factors research, conducting human factors analyses, developing user requirements, and wireframing / prototyping. Wei-Ting holds a master’s degree in Human Factors and Applied Psychology from California State University, Northridge. In her spare time, she enjoys hiking and is an avid crafter who loves all projects “DIY."
  • Leah Gudiel

    Principal Human Factors Engineer

    Leah Gudiel

    Principal Human Factors Engineer

    Leah Gudiel is a Principal Human Factors Engineer with experience in software usability evaluations, concept sketches, flow charts, task analysis and usability testing. She holds a Bachelor's Degree in Graphic Design and a Master's Degree in Human Factors & Applied Psychology. Her background in design helps in optimizing prototypes in the creative process to receive the best feedback from potential customers. She enjoys attending music festivals, wine tastings, and exploring faraway countries.
  • Veronica Mendez

    Principal Human Factors Engineer

    Veronica Mendez

    Principal Human Factors Engineer

    Veronica Mendez is a Principal Human Factors Engineer with a demonstrated history in working with the design of university websites, various application software and medical devices.  She is skilled in wireframing, persona development, user needs requirements, protocol development, usability testing (both formative and summative), data analysis and report writing. Veronica graduated cum laude from California State University, Northridge with a Bachelor of Arts Degree in Psychology (minor in Ethnic Studies). Veronica went on to earn a Master of Arts Degree in Human Factors and Applied Psychology from California State University, Northridge.
  • Jet Boden

    Sr. Human Factors Engineer

    Jet Boden

    Sr. Human Factors Engineer

    Jet Boden is a Senior Human Factors Engineer with over five years experience in medical device usability and validation testing, interview facilitation, data analysis and project management. With a strong talent for process development, Jet has accumulated over 15 years of usability and design experience within the medical, enterprise software, e-commerce, entertainment and aeronautic industries. Jet graduated summa cum laude from California State University, Northridge with a Bachelors Degree in Psychology
  • Vanui Barakezyan

    Sr. Human Factors Engineer

    Vanui Barakezyan

    Sr. Human Factors Engineer

    Vanui Barakezyan is a Senior Human Factors Engineer who was trained to the Master's level in Human Factors at California State University, Long Beach. She has a BA in Psychology from California State University, Northridge, and an AA in Aviation Science and Commercial Flight. She loves cognitive psychology, attention, and perception. Vanui is a private pilot.
  • Livia Kommel

    Sr. Human Factors Engineer

    Livia Kommel

    Sr. Human Factors Engineer

    Livia Kommel is a Senior Human Factors Engineer. She joined HFCSI in 2017; since then she has worked closely with the team in formative assessments and summative usability studies. Livia received her Master’s degree in Human Factors & Applied Psychology from California State University, Nothridge in 2013. She was trained in task analysis, needs analysis, facilitation, observation, and data analysis.
  • Kevin Lee

    Sr. Human Factor Engineer

    Kevin Lee

    Sr. Human Factor Engineer

    Kevin is a Senior Human Factors Engineer with experience in web and interface usability. He has worked in government, and academia helping organizations optimize their interface designs as well as educating teams on user experience prior to joining HFCSI. he received his Masters in Human Factors from the University of Idaho and a Bachelors in Psychology and Asian American Studies from California State University Northridge. In his free time he enjoys working on and driving cars, spending time outdoors and drinking boba.
  • Damon Cook

    Sr. Human Factors Consultant

    Damon Cook

    Sr. Human Factors Consultant

    Damon Cook has over 10 years of human factors experience, with a focus on medical devices and combination products. His background includes degrees in computer science and human-computer interaction (with a master's degree from the University of Illinois at Urbana-Champaign), corporate human factors jobs at Medtronic and Amgen, and several years of human factors consulting. His product experience ranges from highly technical surgical equipment to use-at-home injection devices. He has expertise in design, testing, regulatory submissions, and process development.
  • Nicole Clifton

    Sr. Human Factors Consultant

    Nicole Clifton

    Sr. Human Factors Consultant

    Nicole Clifton is a Human Factors Specialist with experience in validation and verification of medical devices in regard to FDA requirements for safety and usability. She specializes in usability testing project management, facilitation, data analysis, design recommendations, and test/report writing. Nicole earned a Bachelor's degree in Psychology and a Master's Degree in Human Factors and Applied Psychology, both from California State University, Northridge.
  • You?

    Human Factors Jedi

    You?

    Human Factors Jedi

    If you are interested in joining our team at HFCSI, please send a message to info@hfcsi.com and tell us a little about yourself!
 

Our Research Facility

Though we have traveled the globe to conduct research with diverse user populations, we also have our own research facility space at our headquarters in Los Angeles.

Professional Affiliations

We are active, contributing members of the following industry organizations, including the authoring of best practice documents and standards.